Shipping Methods
Customer Information
Each Glow Set Studio press-on set is handcrafted with care once your order is received. To ensure impeccable quality, please note our artisanal production time ranges from 3 to 7 business days before shipping. Once your kit is finalized, it's carefully packaged for secure delivery. We are committed to providing unique products while maintaining full transparency regarding the preparation steps required for salon-quality results. Our goal is to bring professional luxury directly into your daily beauty routine.
Shipping Zones and Tracking
We are thrilled to ship our creations to mainland France, throughout Europe, and internationally. As soon as your package leaves our studio, you will receive an email featuring a tracking number to monitor its journey in real-time via the selected carrier. Typical delivery times are 2 to 5 days for France and 7 to 14 days for international destinations. While we strive to meet these estimates, please note that peak seasons may result in slight delays beyond our control. We prioritize making your experience as seamless as possible. Should you have any questions regarding the shipping of your Glow Set, our team is ready to assist and support you until your order arrives safely at your doorstep.
Handling Transportation Delays
In the event of an exceptional delay involving postal services or customs for shipments outside the EU, please rest assured that we monitor each case closely. If your package appears stuck or lost, contact us promptly so we can initiate an investigation and find a satisfactory solution for you.